News & Updates
Chief Operating Officer Appointment
Covéa Insurance
Covéa Insurance has announced the appointment of Stephen Long as Chief Operating Officer (COO), following unanimous support from the company’s Board.
Stephen’s responsibilities within Covéa Insurance will remain unchanged, continuing to lead the company’s Claims, Operations, IT and Customer functions, and retaining his position on the Executive Committee. The appointment formally recognises...
Press Release
6 May 2026
A Broker-Voted Achievement We're Proud Of
Keith Hector & Sue Coffey
Commercial Lines Director & Personal Lines Director
We are incredibly proud to share that we have once again achieved 5-Star status in the Insurance Times Broker Survey, alongside being ranked Number One for Personal Lines for the eighth consecutive year. This year also saw us awarded 5 Stars for Commercial Lines, marking another important milestone for our business.
Blog Post
5 Feb 2026
SWIPE
Our Industry
Awards &
Recognitions
We won bronze
Excellence in Professional Development
Awarded By:
Insurance Times Awards
December 2024
We won silver
Customer Champion of the Year
Awarded By:
Insurance Times Awards
December 2024
We won
Above & Beyond Award
Awarded By:
Insurance CX Awards
December 2024
We won
The Professional Development & Training Award
Awarded By:
British Insurance Awards
July 2024
For 7 consecutive years we're
Rated 5 Stars
Awarded By:
Insurance Times Broker Service Survey
December 2024
We're accredited
ServiceMark with Distinction
Awarded By:
The Institute of Customer Service
March 2025
We were highly commended for
Diversity & Inclusion Network of the Year
Awarded By:
The Insurance Post DEI Awards
November 2025
We were highly commended for
Employee Resource Group of the Year
Awarded By:
The Insurance Post DEI Awards
November 2025
We won
The Progressive D&I Recruitment Award
Awarded By:
The Insurance Post DEI Awards
November 2025
We won
Inclusive General Insurance Service of the Year
Awarded By:
The Insurance Post DEI Awards
November 2025
We won silver
Marketing Campaign of the Year
Awarded By:
Insurance Times Awards
December 2025
Why Partner With Us
We're 100% Broker-focused. Our financial strength gives security, while our local teams deliver exceptional service when it matters most. With expertise, award-winning claims handling, and practical risk guidance for your clients, we offer the perfect balance of big-company stability with local, personalised support.
We're open for business and ready to help you grow.
Support & Tools
This is the space to introduce visitors to the business or brand. Briefly explain who's behind it, what it does and what makes it unique. Share its core values and what this site has to offer.
For our Brokers
For our Customers
Mitigation Guides
Our protection extends beyond providing insurance policies - we offer proactive guides and resources designed to help prevent problems before they occur.
Document Library
Access all of our Commercial and Personal Lines Documents, from Policy Wordings to Target Market Statements.
Follow us on LinkedIn
What Customers are saying About Us....
Having an accident was very upsetting but all the members of your team who spoke with me were very polite and understanding.
This was a straight forward application and stress free, the person that spoke to me was very friendly and helpful.
The whole repair procedure went like clockwork. The repair is amazing, our car looks like new. Very professional and friendly company, can’t thank them enough!
You made it very simple for me to submit my claim. It is the first time I have had to use your services so was rather anxious. However it was an easy process to follow.
My first claim 50 + years so I was apprehensive about the system. However the insurers representative was very accommodating and the repair garage couldn't have been more helpful.
It’s the first time I’ve made a claim so was unsure of the process but advisors were very knowledgeable and professional.
I just wanted to take a moment to thank you for your exceptional service. My scores reflect how happy I am, and that’s because of how efficiently and professionally you handled everything from the moment of our accident.
As soon as I reached out, you were on it straight away. The car was collected in no time, we received a courtesy car promptly, and the entire process was seamless.
I only rang you once and the man I spoke to explained the whole procedure very clearly so I had no reason to ring you again. Thank you.
Thank you to all involved for making a difficult situation easier than it could have been.
Working with Covéa feels like a partnership rather than a supplier/customer relationship. Sounds simple but it is incredibly rare.
Working with Covéa feels like a partnership rather than a supplier/customer relationship. Sounds simple but it is incredibly rare.
Working with Covéa feels like a partnership rather than a supplier/customer relationship. Sounds simple but it is incredibly rare.
Working with Covéa feels like a partnership rather than a supplier/customer relationship. Sounds simple but it is incredibly rare.
Working with Covéa feels like a partnership rather than a supplier/customer relationship. Sounds simple but it is incredibly rare.
Working with Covéa feels like a partnership rather than a supplier/customer relationship. Sounds simple but it is incredibly rare.
Working with Covéa feels like a partnership rather than a supplier/customer relationship. Sounds simple but it is incredibly rare.
Working with Covéa feels like a partnership rather than a supplier/customer relationship. Sounds simple but it is incredibly rare.