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ServiceMark with distinction image, The Institute of Customer Service logo.

The Institute of Customer Service (ICS) has independently awarded us the ServiceMark with Distinction - their highest accolade.

YOUR TRUSTED INSURER OF CHOICE.

Welcome to Covéa Insurance, where together, we achieve more.

Smiling businessman in modern office, people blurred, Covéa Insurance, business environment.

News & Updates

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Winter Risk Mitigation for Property Owners

Distribution Team

SME

Slips, trips and falls remain one of the most common winter claims, and many can be avoided with the right steps in place.

Blog Post

21 Nov 2025

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Covéa & The AA

Distribution Team

Personal Lines

Covéa and The AA have reinforced their long-standing strategic partnership through the launch of van insurance. This development builds on a relationship that began more than 20 years ago, underscoring the mutual trust and aligned objectives that have defined their partnership over the past two decades.

Press Release

15 Oct 2025

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Roots to Routes

Rahima Majid

BI Analyst

This year, the theme of South Asian Heritage Month is to reflect on journeys to get to where you are today. Whether from ancestral...

Blog Post

7 Aug 2025

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Embracing Diversity

Sue Coffey

Personal Lines Director

At our recent networking event, one theme came through loud and clear: partnerships work best when they're grounded in shared values and...

Blog Post

8 Jul 2025

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100% Broker Intermediated

Sue Coffey

Personal Lines Director

Our broker-intermediated business model is a strategic powerhouse.  With the UK insurance market’s fierce competition and rapid...

Blog Post

9 Jun 2025

SWIPE

Our Industry
Awards &

Recognitions

We won bronze

Excellence in Professional Development

Awarded By:

Insurance Times Awards

December 2024

We won silver

Customer Champion of the Year

Awarded By:

Insurance Times Awards

December 2024

We won

Above & Beyond Award

Awarded By:

Insurance CX Awards

December 2024

We won

The Professional Development & Training Award

Awarded By:

British Insurance Awards

July 2024

For 7 consecutive years we're

Rated 5 Stars

Awarded By:

Insurance Times Broker Service Survey

December 2024

We're accredited

ServiceMark with Distinction

Awarded By:

The Institute of Customer Service

March 2025

We were highly commended for

Diversity & Inclusion Network of the Year

Awarded By:

The Insurance Post DEI Awards

November 2025

We were highly commended for

Employee Resource Group of the Year

Awarded By:

The Insurance Post DEI Awards

November 2025

We won

The Progressive D&I Recruitment Award

Awarded By:

The Insurance Post DEI Awards

November 2025

We won

Inclusive General Insurance Service of the Year

Awarded By:

The Insurance Post DEI Awards

November 2025

We won silver

Marketing Campaign of the Year

Awarded By:

Insurance Times Awards

December 2025

Financially

Stable

As a guaranteed subsidiary of the prestigious Covéa Group, we provide substantial financial reassurance to all our partners and customers, backed by Standard & Poor's highly respected 'AA- negative outlook' rating.

Excellence

In Service

Our Service Excellence is Award Winning and Accredited by the Institute of Customer Service (ICS) and the Chartered Insurance Institute (CII)*, demonstrating our unwavering commitment to the highest standards of professional service and customer care.

Commercial

Lines

We're proud to be SME Experts with our products delivering protection across Commercial Lines – all backed by our CII Chartered Status and expertise in protecting what matters most to your clients' business.

Personal

Lines

We’ve earned a 5-star rating and first-place position in the Insurance Times Broker Survey for the 7th year running — a testament to our personal protection suite, delivering expert, responsive service and insurance solutions you and your customers can count on.

Protecting

Customers

We're here to protect your customers against the worst, and put it right if it does happen. Our protection extends beyond providing insurance policies - we offer proactive guides and resources designed to help prevent problems before they occur.

Why Partner With Us

We're 100% Broker-focused. Our financial strength gives security, while our local teams deliver exceptional service when it matters most. With expertise, award-winning claims handling, and practical risk guidance for your clients, we offer the perfect balance of big-company stability with local, personalised support. 

We're open for business and ready to help you grow.

Support & Tools

This is the space to introduce visitors to the business or brand. Briefly explain who's behind it, what it does and what makes it unique. Share its core values and what this site has to offer. 

For our Brokers

Broker Online

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Make adjustments to older policies or write Motor Trade Road Risks and Events Insurance.

Covea Insurance Online

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Get a quote today on our range of commercial insurance products and breakdown cover.

Contact Sheets

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Here you will find contact sheets for our Broker Underwriting teams.

For our Customers

Mitigation Guides

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Our protection extends beyond providing insurance policies - we offer proactive guides and resources designed to help prevent problems before they occur.

Document Library

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Access all of our Commercial and Personal Lines Documents, from Policy Wordings to Target Market Statements.

Extra Help & Support

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We're working with a variety of partners to provide the most inclusive service possible so that you have access to vital support when you need it most.

What Brokers are saying About Us....

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Collapsible text is perfect for longer content like paragraphs and descriptions. It's a great way to give people more information while keeping your layout clean. Link your text to anything, including an external website or a different page. You can set your text box to expand and collapse when people click, so they can read more or less info.

Collapsible text is perfect for longer content like paragraphs and descriptions. It's a great way to give people more information while keeping your layout clean. Link your text to anything, including an external website or a different page. You can set your text box to expand and collapse when people click, so they can read more or less info.

What Customers are saying About Us....

Collapsible text is perfect for longer content like paragraphs and descriptions. It's a great way to give people more information while keeping your layout clean. Link your text to anything, including an external website or a different page. You can set your text box to expand and collapse when people click, so they can read more or less info.

Collapsible text is perfect for longer content like paragraphs and descriptions. It's a great way to give people more information while keeping your layout clean. Link your text to anything, including an external website or a different page. You can set your text box to expand and collapse when people click, so they can read more or less info.

Collapsible text is perfect for longer content like paragraphs and descriptions. It's a great way to give people more information while keeping your layout clean. Link your text to anything, including an external website or a different page. You can set your text box to expand and collapse when people click, so they can read more or less info.

What Brokers say..

Working with Covéa feels like a partnership rather than a supplier/customer relationship. Sounds simple but it is incredibly rare.

Working with Covéa feels like a partnership rather than a supplier/customer relationship. Sounds simple but it is incredibly rare.

Having worked with Covéa for a number of years, I have always found that this is an organisation who are supportive to their broker partners and value their contribution, ideas and challenges.

Having worked with Covéa for a number of years, I have always found that this is an organisation who are supportive to their broker partners and value their contribution, ideas and challenges.

Excellent underwriting team, with great knowledge, market presence and service.

Excellent underwriting team, with great knowledge, market presence and service.

Cracking levels of engagement through good times and bad, lovely to have you back trading adding tangible value to our panels.

Cracking levels of engagement through good times and bad, lovely to have you back trading adding tangible value to our panels.

What sets Covéa apart is their stability and long-term approach to relationships.

What sets Covéa apart is their stability and long-term approach to relationships.

Excellent collaboration and open/transparent conversations.
If the opportunity stacks up Covéa will support.

Excellent collaboration and open/transparent conversations. If the opportunity stacks up Covéa will support.

I feel our relationship manager and underwriter go the extra mile to secure the relationship.

I feel our relationship manager and underwriter go the extra mile to secure the relationship.

The commercial lines team at Covéa brings together the best of both worlds - the security of a major European insurer with the agility and personal service of a specialist provider.

The commercial lines team at Covéa brings together the best of both worlds - the security of a major European insurer with the agility and personal service of a specialist provider.

What Customers say...

Having an accident was very upsetting but all the members of your team who spoke with me were very polite and understanding.
This was a straight forward application and stress free, the person that spoke to me was very friendly and helpful.
The whole repair procedure went like clockwork. The repair is amazing, our car looks like new. Very professional and friendly company, can’t thank them enough!

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